Legal Documents

C999 Bike Terms & Conditions – Complete Rules of Use

Please read these Terms and Conditions before using c999 bike. All rules regarding accounts, betting, payments, bonuses, and our responsibilities are clearly explained here.

Last updated: January 2026

Key highlights at a glance

Key points to know before reading the full terms

Age Requirement & Eligibility
Users must be at least 18 years old to use c999 bike. Opening an account for minors is strictly prohibited, and any such account may be closed at any time.
One Account Policy
Each person may hold only one account. Opening multiple accounts will result in all accounts being blocked and all bonuses forfeited.
Payments & Withdrawals
Withdrawals must be made to a payment method registered in your own name. Transactions involving third-party accounts will not be accepted.
Bonus Terms & Conditions
All bonuses are subject to specific wagering requirements. Bonus abuse or attempting to claim bonuses across multiple accounts may result in account closure.
Prohibited Activities
Match fixing, account hacking, use of automated betting software, and any other fraudulent activity are strictly prohibited.
Changes to Terms
c999 bike may update these Terms and Conditions at any time. Users will be notified of significant changes via email or in-app notification.

By creating an account or using any service on c999 bike, you are deemed to have accepted all terms and conditions listed below. If you do not agree, please refrain from using the platform.

1

General Terms & Conditions

These Terms & Conditions constitute a legally binding agreement between c999 bike (operated by C999 Gaming Ltd.) and its users. These terms apply to the c999bike.com website and all of its applications.

The following basic eligibility requirements must be met to use c999 bike's services:

  • You must be at least 18 years of age
  • All information provided at registration must be truthful and belong to the registering individual
  • Online gaming is not legally prohibited in the country or region where the service is being accessed
  • I have read and agree to these Terms and Conditions in full
c999 bike is committed to serving users in Bangladesh. However, it is the user's sole responsibility to comply with the laws applicable in their own country.
2

Account Rules

Each individual is permitted only one account on c999 bike. Creating multiple accounts — for any reason — is strictly prohibited.

  • You must provide your correct name, date of birth, and mobile number at registration
  • Accounts may not be shared with third parties
  • Users are solely responsible for keeping their password secure
  • KYC verification documents must be submitted within 72 hours of the request
  • Accounts may not be opened in the name of a deceased person or without their consent
  • Accounts created with false information may be terminated at any time

To update your account details, please contact our support team. Identity verification may be required for certain changes.

3

Deposits & Withdrawals

All transaction-related rules on c999 bike are followed with full transparency. The key terms are outlined below:

Subject Minimum Maximum Processing Time
Deposit ৳300 Unlimited Instant
Withdrawal (Standard) ৳500 ৳50,000/day 15–60 minutes
Withdrawal (VIP Gold) ৳500 ৳25,00,000/day 15 minutes
Withdrawal (Diamond) ৳500 ৳50 Lakh/day Instant
  • All deposits and withdrawals must be made through a payment method registered in the user's own name
  • KYC verification must be completed before your first withdrawal
  • Additional verification may be required for suspicious transactions
  • Payments made through third parties are not accepted
Withdrawing from a bonus balance requires meeting specific wagering conditions. The main balance may be withdrawn at any time.
4

Betting Rules

Betting on c999 bike is governed by a set of core principles designed to ensure a fair and transparent environment:

  • Confirmed bets cannot be changed or cancelled (except via live bet cashout)
  • c999 bike reserves the right to void winnings resulting from a system error
  • If one leg of an accumulator is void, it will be counted at odds of 1.00
  • Bets placed at incorrect odds may be voided at c999 bike's discretion
  • Pre-match bets must be confirmed before the match kicks off

Additional delays may apply to live betting. c999 bike always strives to offer fair odds, though odds may change due to market conditions.

5

Bonus & Promotion Terms

Accepting a bonus on c999 bike means you agree to the specific terms and conditions of that bonus. General bonus rules are outlined below:

  • The welcome bonus is available once only, on your first deposit
  • Withdrawals will not be processed until bonus wagering requirements are met
  • Bonus balance and main balance are displayed separately
  • Expired bonuses will be cancelled automatically
  • Claiming bonuses across multiple accounts is strictly prohibited
  • If bonus abuse is detected, all bonuses and associated winnings will be forfeited
Reload bonuses, cashback, and referral bonuses have their own separate terms. The relevant conditions are stated in each offer's description.
6

Prohibited Activities

The following activities are strictly prohibited to maintain a safe and fair environment on c999 bike:

  • Betting on match-fixing or predetermined outcomes
  • Placing bets using automated bots or software
  • Creating multiple accounts to collect bonuses
  • Money laundering or suspicious financial activity
  • Attempting unauthorized access to another user's account
  • Exploiting system or software bugs for an unfair advantage
  • Harassing or threatening other users
c999 bike reserves the right to close accounts, void winnings, and take legal action against any user found engaging in the above activities.
7

Account Suspension & Closure

C999 bike reserves the right to temporarily or permanently suspend or close an account under the following circumstances:

  • If a breach of terms is established
  • If KYC verification fails or false information is confirmed
  • If suspicious transaction patterns are identified
  • At your own request (self-exclusion)
  • Extended periods of inactivity (over 12 months)

If an account is closed, the main balance (excluding bonuses) is generally refunded; however, delays may occur if the account is under investigation.

8

Privacy & Data Protection

C999 bike takes user privacy seriously. Our Privacy Policy outlines in detail how we collect, use, and protect your personal information.

  • Personal data will never be sold to third parties
  • All data is stored with 256-bit SSL encryption
  • Information may be disclosed to authorities when required by law
  • You may opt out of marketing communications at any time
9

Responsible Gaming

C999 bike believes gaming should be a source of entertainment, not addiction. To support this, we have put in place a number of protective measures:

  • Set your own daily, weekly, or monthly deposit limits
  • Requesting a temporary account break
  • Permanent Self-Exclusion Option
  • View detailed betting history and transaction breakdown
If you feel you may have a problem with gaming, please reach out to our support team. We're here to help, without judgment.
10

Dispute Resolution

Any dispute between c999 bike and a user will first be addressed through mutual discussion.

  • Send any complaints to support@c999bike.com
  • An initial response to complaints will be provided within 72 hours
  • Complex cases may take up to 14 business days to resolve
  • In dispute resolution, the decision of the licensing authority shall be considered final

C999 bike's decision shall be final in the interpretation or application of these Terms and Conditions, though users retain the right to seek legal remedies.


Frequently Asked Questions

Answers to the most frequently asked questions about Terms & Conditions

There are several possible reasons your account may be locked, each with its own solution:

Reason 1 — Repeated incorrect password attempts: For security purposes, multiple consecutive incorrect password attempts will temporarily lock your account. It will usually unlock automatically after 30 minutes.

Reason 2 — Suspicious Activity: Unusual login patterns or sign-in attempts from a new device may trigger a security lock.

Reason 3 — Incomplete KYC: Failure to submit identity verification documents within the specified timeframe may result in restricted transactions or login access.

Resolution: Email us directly at support@c999bike.com or reach us via live chat. Providing your registered name, mobile number, and account ID will help us resolve your issue faster.

Only a few details are needed to register on c999 bike. Here's what you'll need at sign-up:

Required information:
  • Full name (as per NID or birth certificate)
  • An active mobile number (for OTP verification)
  • Date of birth (to confirm you are 18+)
  • Email Address
  • Password (minimum 8 characters, combining uppercase and lowercase letters and numbers)

The following may be required later for KYC verification:
  • Photo of National ID (NID) or passport
  • A selfie photo of yourself
  • Payment method verification

Once registration is complete, you can start depositing and placing bets. KYC is typically required before your first withdrawal.

You've read the terms — now get started

Register with c999 bike and enjoy betting in a transparent, secure environment. Get a 100% bonus on your first deposit.

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